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You might text your question on use SPECTEC products to support@spectec.com.tw if you are in need to acquire more document, In order to have better assist from us please let us know: ¡@ (1)what version is the OS that is running in your PDA/Smartphone ¡@ (2)what model number is the device that you have run into problem when use it in your PDA ¡@ (3)what is the usage problem that you have found ¡@ ¡@ ¡@ |
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I am using XXXX handheld, is your product compatible with it? | ||
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You can check compatibilities list here www.spectec.com.tw/ | ||
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What if I lost my installation CD? How can I get the driver¡@¡@¡@¡@¡@¡@¡@ | ||
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You can download the drivers in our website http://www.spectec.com.tw/download.htm | ||
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How to install the driver from a .cab file?¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@ | ||
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Just copy the .cab file into the handheld (don¡¦t unzip it) then run it in your PDA. It will start installing automatically. | ||
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How can I select from a multiple wireless lan environment?¡@¡@¡@¡@¡@¡@¡@¡@ | ||
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Go to Start>Setting>Connection>Network Card Then select which network
you want to connect ¡@
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.I already install the driver, however I can't connect to the
internet. What's might be wrong? ¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@¡@ ¡@¡@¡@¡@¡@¡@ |
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There are many possible reasons can cause the problem, here we suggest one useful method to check it: ¡@ 1)Please check the connection status (Fig. 2) to see if your handheld can accept the signal from AP device. (If there is no AP name listed in in the screen, it means your handheld can not accept signal from the AP or the the security setting of your handheld is different from that of AP device.)
the connecting status is "connecting" and "available", this is because the security setting (encryption method) you use in your handheld is different from that of your AP device. You have to check it out with your network provider. |
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Fig. 3
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Fig. 4
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How come I can't find the WLAN utility? | ||
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The WLAN utility is only available for SDW-820 and 822 under Windows CE PPC 2003 and some versions of WM5.0, it is not available for SDW-821 ¡@ |
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My wireless network router will only allow access to registered
devices in the MAC address registry. How can I find the MAC address of the
above product? Is it the one printed on the card? ¡@ |
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You can find the MAC address printed in dark gray color on the side of the card. ¡@ |
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I have an ipac h2215 pocket PC which I am unable to use with an
SDW-822 card. I cannot load the WLAN software onto the PC in a way that
allows me to use it. When I use the CD provided to install the software it
seems to install just fine, but then clicking on the WLAN icon does not
actually start the program. I have uninstalled and re-installed this a
number of times and get the same result. Please provide me with guidence
for resolving this problem. ¡@ |
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The WLAN utility is designed under Windows CE PPC 2003, and therefore it may not work well under most WM5.0 version or higher versions of Windows CE operating system, however, it won't matter in the using of our product SDW series card, since the WLAN utility is simply display the connecting status and some engineering data of connection, user need
not to tune the device by
using WLAN utility. |
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A couple of weeks back I bought a Spectec SDC-003A 1.3Mp Camera from th iPAQ Choice site. My iPAQ is an rx2490 and according to the product page this camera is compatible with my PPC. Having installed the software etc. I get a message saying that a file is no longer supported and newer software is required.
Please let me know what software I need and where to get it so I can get I wait to hear from you. |
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You can find the upgrade program here: HP download | ||